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Preventable Facility Damage


24.1 Balloons

Helium balloons are not recommended and require prior written approval by the ACC. Charges to retrieve helium balloons or removal of tanks are billed to the Client at the prevailing rate. Helium tanks must be secured to safety cart or permanent object in up-right position with valve safety covers in place except when in use. Tanks must be removed at the end of the event.


24.2 Damage to the Facility

The Client must return the facility to the condition in which it was received, with the exception of normal wear and tear. The Client is responsible for any and all damages caused by the Client or Client’s employees, sub-contractors, exhibitors or attendees to the ACC facility. Costs for damages to the facility or clean-up of the facility will be billed directly to the Client. In order to avoid damage charges, please review the following regulations:


24.3 Equipment or Material Movement

The Client and the General Service Contractor are responsible for the transport of crates and boxes to and from the licensed premises. ACC personnel are not allowed to move freight, including, but not limited to, crates, boxes and pallets for the Client or any exhibitor.

Equipment and freight must be loaded and unloaded in the dock area.

Doorways, carpeted areas, and floors must be protected from the movement of crates, registration counters, pallet jacks and sign-hanging activities.

When off loading counters, booths and other heavy objects, the use of floor protection and extreme care are required. Carpeted areas must be protected by the use of a minimum of six-millimeter (6mm) polyethylene sheeting (reinforced preferred). Temporary carpet or plywood on top of reinforced polyethylene sheeting must be used for heavy objects. Heavy objects are defined as items in excess of 1,500 pounds or that exceed the limit of an average pallet jack.

Motorized vehicles, forklifts, gas or electric carts, bicycles, scooters, or similar equipment (except equipment for persons who are mobility impaired) may not be operated on any permanent carpeted area in the facility.

ACC personnel are not permitted to move a piano onto a stage or any raised surface. Tuning is required.


24.4 Tape Adhesive-Backed Material and Removal

Use of tape or adhesive products, nails, tacks, pins, etc. on any surface, glass or equipment in the facility is not allowed.

The use of high residue tape is prohibited on carpeted and uncarpeted areas. Use of low residue carpet tape such as Venture Tape 576-2” or Polyken 105C-2” is approved for use within ACC.

The Client or its General Service Contractor is responsible for removing all tape from the concreted and carpeted floors. The cost to remove tape or tape residue, repair any damage caused to the surface from inappropriate use of cleaning chemicals or tools will be charged directly to the Client.